Privacy Policy

Introduction

pcp88 is committed to safeguarding the privacy of all users who access our platform. This Privacy Policy explains in clear terms what personal information we collect from you, how we use it, how we protect it, and what rights you have regarding your data. By registering an account or using the pcp88 website, you acknowledge that you have read and understood this policy.

This policy applies to all users of pcp88.bet, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions across Bangladesh. We handle your information responsibly and never sell your personal data to third parties for marketing purposes.

Information We Collect

To provide you with a secure, personalised, and compliant gaming experience, pcp88 collects certain categories of information. We collect only what is necessary to deliver our services and fulfil our legal obligations.

Personal Identification Data

When you register an account with pcp88, we collect the following personal details:

• Full name, date of birth, and national ID or passport number (for age and identity verification)
• Email address and mobile phone number (used for account access and notifications)
• Residential address within Bangladesh (required for regulatory compliance)
• Profile information you choose to provide, such as preferred username and communication preferences

Technical & Usage Data

We automatically collect certain technical information when you browse or use pcp88. This helps us ensure the platform works correctly and allows us to detect fraud or suspicious activity:

• IP address, browser type, device model, and operating system
• Session duration, pages visited, and features interacted with on the platform
• Betting history, game activity logs, transaction timestamps, and wagering patterns

How We Use Your Information

pcp88 uses the information we collect for the following specific purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent:

• Account creation, verification, and ongoing account management services
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Providing customer support, resolving disputes, and responding to your inquiries
• Sending important account-related notifications including security alerts, transaction confirmations, and policy updates
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities
• Improving the platform through analytics, A/B testing, and performance monitoring to enhance your overall experience

Data Sharing & Third Parties

pcp88 does not sell, trade, or rent your personal information to third parties. We may share limited data with trusted partners only when strictly necessary:

• Payment processors (e.g., bKash gateway partners, Visa/Mastercard acquiring banks) solely to complete your transactions
• Technology and security service providers who assist in operating the platform under strict confidentiality agreements
• Law enforcement or regulatory authorities when required by applicable law in Bangladesh or international jurisdictions

In all cases, we require any third party receiving your data to maintain the same or higher standard of data protection that we apply ourselves. We will never share your data with companies for their own marketing or advertising purposes.

Cookies & Tracking Technologies

pcp88 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure. Cookies are small text files stored on your device by your browser. We use three categories of cookies: strictly necessary cookies (required for the site to function), performance cookies (anonymous analytics to improve the platform), and functionality cookies (to remember your language and display preferences).

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of your account and certain platform features. We do not use third-party advertising cookies or cross-site tracking pixels.

Data Retention

We retain your personal data for as long as your account remains active, or as long as it is required to fulfil the purposes described in this Privacy Policy. After account closure, we may retain certain records for a legally required period to comply with anti-money laundering regulations, resolve any outstanding disputes, or satisfy taxation and audit requirements applicable in Bangladesh.

When your data is no longer required, we permanently delete or anonymise it so it can no longer be associated with your identity. You may request early deletion of non-legally-required data by contacting our support team.

Your Rights & Choices

As a user of pcp88, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all legitimate requests within a reasonable timeframe:

• Right of Access — you may request a copy of all personal data we hold about you
• Right of Rectification — you may ask us to correct any inaccurate or incomplete information
• Right of Erasure — you may request permanent deletion of your account and associated personal data subject to legal retention obligations
• Right to Restrict Processing — you may ask us to limit how we use your data in certain circumstances
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

Please note that certain rights may be limited where we are required to retain data by law or where exercising a right would prevent us from fulfilling our contractual obligations to you. We will always explain the reason clearly if we are unable to fulfil a specific request.

Security Measures

pcp88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, firewalls, intrusion detection systems, and regular security audits.

Access to your personal data within pcp88 is strictly limited to employees and contractors who need it to perform their job functions. All staff with access to user data are bound by confidentiality agreements. Despite these safeguards, no internet-based system can guarantee 100% security; we encourage you to use a strong, unique password and to keep your account credentials confidential.

Changes to This Privacy Policy

pcp88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users by email or in-platform notification.

Your continued use of the pcp88 platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically so that you are always aware of the current terms governing your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pcp88 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related inquiries fairly and promptly.

Email: [email protected]